For those of you afraid to send your Wii's to Nintendo...

I recently had to send my Wii to Nintendo due to some problems with my disc not loading. I spoke with a representative over the fone at first and explained the problem. He said it was no problem and that it would be fixed. I then told him (honestly) that I modded my wii and that I had the HBC. He didnt seem too shocked and just said "thats no problem at all and I wouldnt worry about it." So I sent my Wii (After deleting the HBC from my Wii Menu) an a week later I get it back. The problem I had was fixed, they put in a new disc drive and it loads A LOT faster and sounds smoother. In addition no other changes to my Wii were made. I was able to re-install the HBC using Bannerbomb just fine. In addition my Bootmii installed as boot2 still worked perfectly and my DVDX works as well.

So on a good note, sending Wii's to Nintendo is just fine :) Just thought I would share this with you guys.

where do you live??

Yeah, I've had the same identical issue, and they repaired it (not for free, because it was out of warranty). It should arrive today.

(I live in Italy)

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ICEing
I recently had to send my Wii to Nintendo due to some problems with my disc not loading. I spoke with a representative over the fone at first and explained the problem. He said it was no problem and that it would be fixed. I then told him (honestly) that I modded my wii and that I had the HBC. He didnt seem too shocked and just said "thats no problem at all and I wouldnt worry about it." So I sent my Wii (After deleting the HBC from my Wii Menu) an a week later I get it back. The problem I had was fixed, they put in a new disc drive and it loads A LOT faster and sounds smoother. In addition no other changes to my Wii were made. I was able to re-install the HBC using Bannerbomb just fine. In addition my Bootmii installed as boot2 still worked perfectly and my DVDX works as well.

So on a good note, sending Wii's to Nintendo is just fine :) Just thought I would share this with you guys.

I'd also like to know where you live, considering company policies may be different throughout the world. I'm in the US......

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WaxyPumpkin72

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ICEing
I recently had to send my Wii to Nintendo due to some problems with my disc not loading. I spoke with a representative over the fone at first and explained the problem. He said it was no problem and that it would be fixed. I then told him (honestly) that I modded my wii and that I had the HBC. He didnt seem too shocked and just said "thats no problem at all and I wouldnt worry about it." So I sent my Wii (After deleting the HBC from my Wii Menu) an a week later I get it back. The problem I had was fixed, they put in a new disc drive and it loads A LOT faster and sounds smoother. In addition no other changes to my Wii were made. I was able to re-install the HBC using Bannerbomb just fine. In addition my Bootmii installed as boot2 still worked perfectly and my DVDX works as well.

So on a good note, sending Wii's to Nintendo is just fine :) Just thought I would share this with you guys.

I'd also like to know where you live, considering company policies may be different throughout the world. I'm in the US......

I live in the United States, New York

Whats even more cool is that my Wii was NOT under warranty and they repaired it for free AND gave me free warranty for a year



Edited 1 time(s). Last edit at 09/09/2009 10:54PM by ICEing.

thats weird

My friend (in Ohio) had the exact issue, (related to SSBB) and it was not under warranty and they repaired it for free, with out deleting the HBC, updating the wii, or charging for shipping.

Its because it is a flaw that is not your fault.... but a free year of warranty is weird.

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TopGun96
Its because it is a flaw that is not your fault.... but a free year of warranty is weird.

Indeed. Nintendo was generous

thats cool man

nintendo always gives a free year of warranty when you send them a console

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Nintendo Support
Factory Service (no charge)
Warranty factory service repairs include:

* Free shipping options.

* Fast and reliable service: Systems are usually returned within 10 business days after they are received by Nintendo.

* Product replacement policy: In the event your system cannot be repaired, we will replace it with a Factory Certified system.

* Repair and replacement guarantee: Your repaired or replacement system comes with a new, full one-year warranty.

that cool dude

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ninjafish1990
My friend (in Ohio) had the exact issue, (related to SSBB) and it was not under warranty and they repaired it for free, with out deleting the HBC, updating the wii, or charging for shipping.

When the problem is about ssbb nintendo repairs it for free
What i quoted above is from my wii whose warranty was expired and i went to the problem with ssbb and it said it was free