I am sorry you feel our service to our customers is a scam.
We always inform our customers that there are guides available on the internet and that they can do it themselves.
But there is a lot of people out there that prefer to pay someone to help them with even the easiest stuff. Such as car owners paying a mechanic to do basic stuff like changing oil, a spark plug or even fill up the window washer fluid...back in the days people even got help filling up at the petrol station...
We always try to give back to the developer communities and over the years we have donated hardware such as psp and other consoles, gps adapters, flash cards, gecko adapters, playstation 1 gamesharks (yes we have been around 10 years or so) to developers needing hardware to test their apps.
If any developer whose application we offer to our customers need help, please contact us via the email adress on our website and ask what we can offer.
Best regards
Hansi Blomberg
www.psxcare.com